Airlines are a mess

I'm now flying a few times each year for various reasons. Though I don't fly all that often, I've noticed a decline the airlines. When I came home from San Antonio, TX in January, my flight was delayed several times before we finally boarded. Then the plane broke down and everyone had to wait for a new plane to come in even later. Today I'm on my way to Kansas City. I'm stuck in the Phoenix airport because the second leg of my flight was cancelled due to the plane breaking down in Sacramento. I'm spending enough time at the airports between flights to qualify as actually visiting these intermediate locations! Crazy.