Citibank Strangedays

Well, I called up Citibank today to inquiry about the status of my unauthorized transactions investigation. A person from the fraud customer service department picked up my call. I'll refer to him as Gear. So, I asked Gear about the status of the investigation. First words out of Gear's mouth in reply, "Investigations take 14 business days to be completed." Well, I expressed about as much frustration as I am capable in response. When I first reported the unauthorized withdrawals on my account, I was told that I would have resolution in 4 to 5 days. The second time I called, I was also told 4 to 5 days. After the 5th day, I called again. This time, I was told it was 10 days. And now I called on the 11th day and Gear was telling me I had to wait 3 more days. No way!
He put me on hold and did some checking. He comes back and tells me I was right. The investigation is 10 days, and it is done. I will receive the investigation closure letter and my reimbursement in a couple days. Then he tells me the amount of the reimbursement, under $2000. More than $3000 was stolen from me! What the?!
After more time passes, Gear finally figures about that the initial investigation was only opened for one of my two accounts that was affected. So Gear and I had to go through all of the transactions again, and submit two requests (one for each account) for review and reconsideration of the investigation results, all because of a Citibank error!
You know what, I don't know if this means I will get the initial reimbursment amount, or hafta wait another ten days for the correct amount. Arg! So, the saga continues.

Movie Review: The Forgotten

The movie The Forgotten starts off as a good story that appears to be building towards something significant. In the film, the heroine starts realizing that major portions of her life are disappearing, particularly those portions regarding her son. She is the only person that sees it happen. The movie’s flaws start showing up as the plot unfolds (or unravels). The second half of the movie is full of huge plot holes. The plot problems didn’t distract me from enjoying the film, at least until the end. Important characters and plot points are completely forgotten to give the film a Hollywood happy ending that contradicts and negates the rest of the movie. It’s as though the movie itself suffered from the same plight as the heroine. The one redeeming quality of this film is its affirmation of a mother’s love for her offspring.

New Campaign

I've determined that I need to try to change the system. ::que dramatic music:: lol Really though, I'm working with my friend Dave, and soon others too, to create an abstract proposal for points to include in the law for enhancement of security for credit, charge and debit card holders.
I've got several ideas. I'll state the details of this proposal when we've worked them out. Once we get the details worked out, we are going to look for help in letter writing for people that agree. We will approach the banks, credit card companies, congress, president and state governments.
More to come.

Frustration

I'm upset with my bank. They've left me high and dry until their investigation is complete. 10 days! I've got checks bouncing all over the place, no additional cash and no checks on my new account yet! The name of this bank is CitiBank.

Thangs come in threes

Well, I've have a fairly frustrating month so far.
First, my computer crashes at work. I need my computer to function fully. IT didn't give me back my system for for quite some time. I was kicking co-workers out of their cubes to I can get my stuff done from time to time. (exaggeration)
Second, someone uses my account information to steal all of my money at some hacked ATMs in Pakistan. What a mess!
Third, my g/f and I are on a break. I've been having difficulty seeing eye-to-eye on some issues. We are working through these items, but are on a break to make sure we both have time to come to terms with these differences. I love her either way.
I'm not outwardly affected, but these frustrating events all happening at once are taking a toll on me.

We...

She loves me. I love her. She doesn’t seem to like who I am. She wants me to live within the box she has built for herself. That box is far too small for her. She outgrow it years ago. How does she expect me to live in there with her? I don’t demand that she leave her box, but I open the way for her escape. She really likes staying in the box. I invite her out of the box. She takes a step, then two. When I turn my attention away, she leaps back in, like she is pulled by a mighty spring (yet, no spring exists).
She came out of that box when we were getting to know each other, exploring each other. She explored her surroundings, and was happy, excited. The instant we became official, she hopped right into it, and tried to coax me in with her. I’m not going. My spirit is not as free as some, but it is way too free to be held to such a small place.
I don’t care that she is in there. I love her for who she is. I care that she’s expecting me to cram myself in to that box with her. That is hurtful. I’ve been nothing but straightforward about who I am. She knows I like it out here. She lied. She pretended. Yet, it wasn’t pretending. She is the person I fell in love with, yet she doesn’t know it. When she is outside the box, she is happy, she glows. When she snaps back in, she hunches and moans with cramped discomfort. I soothe her soreness with tender care and without judgement. She grabs for my collar, a shirt tail, a pocket or anything just to hold me, to yank me in with her. Dirty tricks.
I love her. She loves me. We…